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Last updated: September 2026
This Refund Policy applies to the TWI Gold Membership subscription offered on TradingWithIshaan.com. By subscribing to TWI Gold Membership, you agree to the terms below.
1. Digital Subscription Service
TWI Gold Membership is a digital subscription service that provides access to premium trading tools, calculators, market information, a private Telegram signal channel, and other digital resources. Because access to these digital features is granted immediately upon successful payment, all sales are generally considered final once access has been granted.
2. 7-Day Satisfaction Window
If you are not satisfied with your TWI Gold Membership, you may request a full refund within 7 days of your initial purchase, provided that:
- This is your first subscription payment for TWI Gold Membership (renewal payments are not eligible under this window); and
- You have not made extensive use of the premium features (e.g. following a large number of signals, downloading extensive journal/calendar data).
To request a refund under this window, contact us using the details in Section 5 within 7 days of your purchase date.
3. Subscription Renewals and Cancellations
TWI Gold Membership automatically renews each billing period (monthly or yearly, depending on your chosen plan) until cancelled. You may cancel your subscription at any time to stop future renewals; cancelling does not automatically entitle you to a refund for the current billing period already paid. If a renewal payment fails or is cancelled, your account will automatically revert to Free Member status.
4. Non-Refundable Circumstances
Refunds will not be issued in the following cases:
- Requests made after the 7-day window described in Section 2;
- Dissatisfaction with the outcome of trading signals or market analysis (all content is educational/informational and does not guarantee trading results);
- Violation of our Terms of Service or Acceptable Use Policy resulting in account suspension.
5. How to Request a Refund
To request a refund, please contact us at [email protected] with your order/transaction details. Refund requests are reviewed on a case-by-case basis. Approved refunds are processed by our payment provider, Paddle.com, who handles all billing and refund transactions on our behalf, and may take several business days to appear on your statement.
6. Payment Provider
All payments and refunds for TWI Gold Membership are processed by Paddle.com Market Limited, our Merchant of Record. Paddle may independently review refund requests in accordance with their own policies, in addition to the terms set out here.
7. Contact
If you have any questions about this Refund Policy, please contact us at [email protected] or through our website.